The world continents including Africa are experiencing water scarcity. Rural water supply has been a problem in most parts of Tanzania especially in Central Zone regions due to little amount of rainfall. Kondoa District is one among the district in the Dodoma region that experience acute water supply problems. The current study intended to investigate the effectiveness of natural spring water in supplying clean and safe water for domestic use in order to get the information for improving water supply in the Kondoa urban ward. Primary data were collected through interview method and observation while secondary data were collected through reviewing various documents and internet sources. The data were analysed descriptively using Statistical Package for services solution (IBM-SPSS) The findings generally indicated that despite the presence of some natural springs in Kondoa Urban, they have not been so effective in supplying water for domestic use. The supply of domestic water from natural springs is characterised by poor and inadequate infrastructures, and poor accessibility with more than 30-minutes being spent on water collection within a distance of about 400 metres. Furthermore, there was a lack of enough awareness among the community members on environmental conservation. The study recommends regular maintenance of water infrastructures, the establishment of more water sources, and educating the community on environmental conservation in order to protect Natural Springs.